Clara
10/10
United Kingdom 🇬🇧
Amazing hospitality
Pros: I can tell this hotel is going to be beautiful soon, they were re painting/renovating when I was there and so far it looks amazing, the two staff me and my partner met were the kindest and so helpful we’ve never felt so welcomed before it was a perfect start to Jordan for us we even extended our stay, our room was spacious a comfy bed with warm AC. Amazing hospitality and great hotel, 10/10 thank you.
Adrianna
8/10
Serbia 🇷🇸
Pros: The location is fantastic. We easily find parking in front of the hotel. Some kind of renovation they have, but they manage everything to have the kitchen facilities and the breakfast was nice. They really wanted to have a good time there.
Cons: At the receptions they clicked that we didn't get there, so booking wrote to me late afternoon, we confirmed that we are in the hotel. The guy didn't speak English well to tell us what happened, after a few days from our credit card was paid again the hotel service, I checked with booking and the bank, everything is ok, but the refund still doesn't arrive. I know it will after a month or two,but it was a little discomfort for me.
Hamda
9/10
Algeria 🇩🇿
A pleasent surprise
Pros: We had a short stay of 10 days at City Citadel Hotel in Amman, and overall it was a pleasant and satisfactory experience. The hotel’s location is very convenient, providing easy access to key areas of the city. The staff were professional, welcoming, and responsive to requests, which contributed positively to the stay. The rooms were clean and comfortable, free access to wifi and kitchen room with all the necessary stuff from microwave and dishes. I would recommend City Citadel Hotel to travelers looking for a practical and well-located accommodation in Amman.
Shoaib
10/10
United Kingdom 🇬🇧
Pros: Issam was amazing, helped me with anything throughout the stay. The hotel is clean, facilities are good
Jennae
8/10
Canada 🇨🇦
Pros: Very central to downtown, roman theatre and more. Very Friendly staff
Cons: Our king suite was often accompanied by night performances or events next door finishing around 11pm
Sama
10/10
United States 🇺🇸
It was good 😊 epically mr. Essam was really wonderful and great
Pros: I loved everything everything was great especially the service from Mister Essam.
Cons: If there was a tv would have made it a bit better.
Ahmed
10/10
United Arab Emirates 🇦🇪
Pros: I had a great stay! The reception guy, Issam, was extremely nice and helpful — he really made my stay very comfortable. The place itself is clean, well-kept, and located very close to the main tourist attractions, which made everything more convenien